Privacy Policy

Last updated: September 12, 2026

RedBeard Plumbing Services, LLC (“RedBeard,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, redbeardplumbingservices.com (the “Site”), how we use it, and the choices you have. By using the Site or contacting us through it, you agree to this policy.

This Privacy Policy applies only to information collected through this website. It does not cover information you give us in person or over the phone, or information we manage in the separate business software we use to schedule jobs, create invoices, and process payments. That software is provided by third parties who maintain their own privacy and security practices.

Information We Collect

We only collect the information you choose to give us when you fill out and submit our Request Service form, which may include:

• Your name
• Your phone number
• Your service address
• A description of the plumbing issue or request you enter
• Whether you are a new or returning customer
• How you heard about us

If you call or text us at (817) 822-3273 instead, we receive the phone number and any details you share in that conversation.

Like most websites, our Site and its hosting and security tools may also automatically record limited technical information such as your browser type, device, and general location (from your IP address) for security, performance, and troubleshooting. This is standard server and caching activity and is not used to personally identify you.

What We Do Not Collect

We do not collect payment information on this website. We never ask for and never store credit or debit card numbers, bank account details, or Social Security numbers through the Site. Any payment for services is handled separately and directly, not through this website. Please do not enter payment card or financial information into any form on the Site.

How We Use Your Information

We use the information you provide to:

• Respond to your request and answer your questions
• Schedule, provide, and follow up on plumbing services
• Contact you by phone, text, or email about your request
• Keep basic records of the work we perform for you
• Maintain and improve the Site and our service

We do not sell, rent, or trade your personal information to anyone.

How Your Information Is Shared

We share your information only in these limited ways:

• Service providers. Trusted companies that help us run the Site and communicate with you — for example our website host and security provider (SiteGround), our content delivery and DNS provider (Cloudflare), the form tool that delivers your request to us (SureForms), and the email service that sends your request to our inbox. These providers may process your information only to provide their service to us.
• Business software. To schedule work, create invoices, and process payments, we use third-party field-service and invoicing software. When you become a customer, your service and billing details may be stored there. These providers maintain their own privacy and security practices.
• Legal reasons. If required by law, or to protect the rights, safety, or property of RedBeard, our customers, or others.

Text Messages

When you text us or ask us to text you, we use your number only to respond about your service request or appointment. We do not send marketing or promotional text blasts. Message and data rates may apply from your carrier. You can ask us to stop texting you at any time.

Cookies

The Site may use a small number of cookies and similar technologies for essential functions such as security, caching, and making pages load faster. We do not use the Site to run advertising or cross-site tracking. You can block or delete cookies in your browser settings; some parts of the Site may not work as smoothly if you do.

How Long We Keep Your Information

We keep the information you submit only as long as needed to respond to your request, provide service, keep normal business records, and comply with legal or tax obligations. You may ask us to delete your information (see below).

How We Protect Your Information

Our Site uses secure (HTTPS) connections, and we rely on reputable hosting and security services to help protect the information you send us. No method of transmission over the internet is ever completely secure, but we take reasonable steps to safeguard your information.

Your Choices

You may contact us at any time to ask what information we have about you, to correct it, to have it deleted, or to ask us to stop contacting you. We will honor reasonable requests as required by law. To make a request, use the contact details below.

Children’s Privacy

Our Site is intended for adults seeking plumbing services and is not directed to children under 13. We do not knowingly collect personal information from children.

Links to Other Sites

Our Site may link to other websites, such as our Facebook and Instagram pages. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Continued use of the Site after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

RedBeard Plumbing Services, LLC
Phone / Text: (817) 822-3273
Email: [email protected]